(PLEASE NOTE: Due to the high volume of emails during the Covid-19 pandemic, you may experience some delayed responses to emails or have trouble contacting ourselves via phone, rest assured we aim to reply to all emails within 1 working day.)
Here at Signzworld we are very grateful to all of our valued customers and we are committed to providing the best customer service we possibly can and will endeavour to process each enquiry or concern as quickly and efficiently as possible.
Signzworld recognises that our customer’s needs are unique, diverse and require a high level of professionalism and urgency. We are dedicated to providing this assistance and are available to offer honest and sincere advice from 9am – 5pm, Monday to Friday.
We endeavour to listen to all of our customer enquiries and to get all of the facts before trying to find a solution to the stated issues. We do our best to ensure our explanations are clear, concise and that they directly relate to the original enquiry or complaint.
We have an on-site technical support team available by email, firstname.lastname@example.org, whereby we aim to commence with an initial response within 1 working day. In addition to this service we also have our in house repair department to swiftly deal with any mechanical faults to get your machines up and running promptly.
Not only are we focused on offering excellent levels of customer service but we are committed to getting you the best deals. We regularly check our our prices to ensure that we are not just competitive but that we offer great value to our customers. We also operate a price match policy where we aim to match any “like for like” UK price. Just let us know what you’ve seen and we’ll aim to match it.